*Frequently Asked Questions

  • Must I have a good level of French to take lessons ?

    No, your teacher covers all levels of French. She speaks English but it's better to speak only French during class, as it is  the best way to learn quickly.

  • When can I enroll?

    You can register at any time. Just order the number of lessons you want. You can pay for one lesson only or take advantage of one of the package offers.

  • Do I have a deadline for using my credit ?

    Yes, whatever lesson package you purchase must be used within a year of payment.

  • How can I book my lessons ?

    During the free trial, you may speak with your teacher about availability and should you wish to do so, decide on which lesson package to purchase.

  • Do I have to have the lesson on the same day and at the same time each week ?

    No, your teacher try to be as flexible as possible. At the end of each lesson, we can make an appointment for the next lesson.

  • What is the cancellation policy for scheduled lessons ?

    If you need to postpone an already-scheduled lesson, just send an email at least 24 hours beforehand. The class can then be postponed to a later date.

    To change the date or hour of your lesson, kindly send an email at :


  • Can I get a refund for the lessons that I have already paid for but do not plan ?

    No, the lessons are non-refundable. However Your teacher will consider special cases related to health issues.

  • How can I take the DELF/DALF/ TCF exams ?

    Your teacher can prepare you to take the exam but you will have to take it at one of the registered exam centers – to find the nearest one to you, click on the following link : http://www.ciep.fr/en/delfdalf/annuaire_centres.php

Webdesign : Marie Aubinière  //

Conception : Laura Grudé

(c) www.timetospeakfrench.com - 2015


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